Shipping
Smokers and Grill
For U.S. customers, delivery may take up to 10 days. During the shipping period, we will contact you to schedule a 4-hour window for your delivery. Our deliver staff will unpack and place your product in your desired location to assemble it. If the delivery appointment is missed, you can reschedule with extra service fee.
Pen
Support
We are here for you. Please contact us to ask any questions. For international shipping and other information, please check out our shipping policy.